Privacy Policy

At Oddlots, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use and share information when you browse our shop, create an account, place an order or contact us.

Information We Collect

Depending on how you use the site, we may collect:

• Account details: name, email address and login credentials if you register.
• Order and delivery details: billing/shipping name, address, phone number and order history needed to fulfil purchases.
• Payment information: payments are processed by Stripe. We do not store your full card details on our servers.
• Cart and session data: items in your basket and related session information so checkout works smoothly.
• Technical data: IP address, browser type and basic usage data used for security and site performance.
• Messages: anything you send us via the contact form or email.

How We Use Your Information

• Process and fulfil orders, including payment, shipping updates and customer support.
• Manage your account, cart and wishlist
• Send order confirmations and important service messages.
• Improve the shop experience, fix bugs and keep the site secure.
• Meet legal or accounting obligations related to retail sales.

We do not sell your personal data.

Cookies and Similar Technologies

Cookies are small text files stored on your device. We use them to:

• Essential / session cookies: keep you logged in, remember your cart and complete checkout.
• Performance cookies: help us understand how the shop is used so we can improve it.
• Functional cookies: remember preferences where applicable.

You can manage or delete cookies in your browser settings. Disabling essential cookies may stop cart, login or checkout from working properly.

Payment and Third Parties

We use trusted providers to run the shop, including payment processing (Stripe), hosting, email delivery and image hosting. They only receive the data needed to provide their service and must handle it securely under their own policies.

How Long We Keep Data

We keep order and account records for as long as needed to fulfil purchases, handle returns/queries and meet legal record-keeping requirements. You can ask us to update or delete account data where we are not required to retain it.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data.
• Request corrections to your data
• Request deletion of your data (where we are not legally required to keep it).
• Withdraw consent for non-essential cookies.
• Object to or restrict certain processing.

Contact Us

If you have questions about this privacy policy or your data, please contact us.